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Tools within Microsoft Dynamics ERP Streamline your Retail Business

Retail enterprise resource planning (ERP) software is now being utilized by more and more businesses as managers are searching for ways to streamline operations while also improving productivity. Retail enterprise resource planning software is focused on the activities necessary for a retail business. This typically includes any information relating to transactions and operations such as accounting, billing, inventory, and supply chain management. The right application would allow for a better coordinated workforce and enhanced customer service.

Microsoft Dynamics® AX for Retail is a comprehensive solution designed specifically for midsized and enterprise specialty retailers. Connecting point of sale, store management, and merchandizing with enterprise resource planning (ERP), Microsoft Dynamics AX for Retail helps retailers reduce complexity across their organization. The real time data allows you to instantly monitor the cash flow and sales patterns. The following tools are perhaps the most important:

  • Customer service management: It is the customers who should be seen as the biggest asset of any business. It is vital to constantly be trying to attract new interest as well as retaining past clients. The larger your customer base the harder it is for their needs to be addressed on time. Microsoft Dynamics AX would help to ensure that there is a fast flow of information between the sales department and other teams to keep the customers happy.
     
  • Human resource management: No business will be efficient without a well-motivated and organized workforce. By choosing Microsoft Dynamics AX, you would be able to more effectively manage the payroll, recruit new employees, assess performance, and monitor attendance.
     
  • Financial management: One of the most difficult aspects of running a business is keeping on top of the financial reports and tax requirements. Microsoft Dynamics AX would allow you a more accurate understanding of the financial situation and also when any payments are due.
     
  • Supply chain management: To maintain a healthy balance sheet it is vital for a business to understand correctly the prevailing market conditions. Microsoft Dynamics AX would give for a better understanding of the current relationship between supply, demand, logistics, and distribution.

Microsoft Dynamics AX for Retail streamlines all important areas of your retail business. If you're interested in learning more, contact us for a free demo of Microsoft Dynamics AX for Retail. Ignify is a technology provider of ERP (including Microsoft Dynamics AX), CRM, and eCommerce software solutions to businesses and public sector organizations.

Bhavesh Ashani is Vice President at Ignify. Ignify is a technology provider of ERP, POS, CRM, and eCommerce software solutions to mid-market and enterprise businesses and public sector organizations. Ignify is a Top-tier Microsoft Gold Certified partner ranked in the Microsoft Partner of the Year for Retail in 2010 and both the Microsoft Dynamics Inner Circle and the Microsoft Dynamics Presidents Club in 2009 . Ignify offers Microsoft Dynamics AX, Dynamics AX for Retail POS and the Dynamics CRM, Loyalty Management solution for retailers and to several other businesses. Ignify has been included as the fastest growing business in North America for 4 years in a row by Deloitte, Inc Magazine and Entrepreneur Magazine. Ignify has offices in Los Angeles, Silicon Valley, Nashville, Chicago, Toronto, Manila, Pune and Bangalore.

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