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Powerful Social Collaboration and Organizational Chatter with Activity Feeds in Microsoft Dynamics CRM

The newly released Activity Feeds in Microsoft Dynamics CRM allow you to stay up to date with what’s important and keep others informed.

Activity Feeds is your Social network within your organization. The Activity Feeds are available in the workspace in Microsoft Dynamics CRM.

Activity Feeds within Microsoft Dynamics CRM improve Social Collaboration within the organization

Activity Feeds within Microsoft Dynamics CRM improve Social Collaboration within the organization

As with any other social network, Activity feeds let you follow a colleague, lead or an organization (Account) and follow any organizational chatter. For example I can go to the user screen for Chris Gray below and see their Record Wall and see Chris’s posts and activity. But I can also follow Chris and then his posts and activities will just show up in my consolidated Activity Feeds.

Dynamics CRM provides the ability to see a colleague’s updates and activities on their Record Wall

Dynamics CRM provides the ability to see a colleague’s updates and activities on their Record Wall

If you wanted to check in updates just before going into a meeting, the activity feeds are available on your mobile device as well as shown below.

Social collaboration on the Windows Phone

Social collaboration on the Windows Phone

If you wish to get more information about improving social collaboration within your organization or need help with your CRM initiatives email us at crm@ignify.com.

Sandeep Walia is the CEO of Ignify. Ignify is a technology provider of CRM, eCommerce and ERP, software solutions to businesses and public sector organizations. Ignify has been included as the fastest growing business in North America for 5 years in a row by Deloitte, Inc Magazine and Entrepreneur Magazine and ranked as one of 100 most innovative companies in the world in the Red Herring Global 100 in 2011.

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