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Ignify Wins the 2012 Microsoft Dynamics Partner of the Year Award

The product development and implementation teams here at Ignify are always hard at work trying to create powerful, user-friendly software systems, as well as provide our clients with attentive service. Thanks to their great efforts, Ignify is proud to announce that it has won the 2012 worldwide Microsoft Dynamics Partner of the Year Award in the Retail category.

The Microsoft Dynamics Retail Partner of the Year Award honors the Microsoft Dynamics partner who exhibited excellence in providing superior solutions based on Microsoft Dynamics to customers in the retail industry. The winner demonstrated industry knowledge and expertise, as well as consistent, high-quality, predictable service to Microsoft Dynamics customers. They also demonstrated business leadership and success through strong growth in new customer additions and revenue.

Understanding that retail clients have demanding needs and require a multi-channel solution, Ignify works closely with clients in developing and delivering the optimal solutions for serving their mobile, online, phone, product catalog, and in-store requirements. Ignify provides a comprehensive software system for every facet that a retail business requires, combining technologies such as Microsoft Dynamics AX ERP, Ignify eCommerce, Microsoft Dynamics AX for Retail Point-of-Sale (POS), and Microsoft Dynamics CRM.

Continual investment in Ignify’s technology offerings is a key factor in the innovation and implementation excellence that give Ignify clients a business advantage. Ignify has invested over $6 million dollars in developing the intellectual property for the Ignify eCommerce product, creating a multi-currency, multi-country, global packaged e-commerce solution. Based on Microsoft technology, the Ignify eCommerce system provides out-of-the-box support for merchandising functionality, marketing promotions, catalog management etc., providing a comprehensive system for advancing brand awareness and ensuring a higher outreach to both existing and potential customers.

Ignify has made over 25 releases of Ignify eCommerce, with the last major version – version 6.0 – marking a significant upgrade that contained more than 300 new features. As a reflection of the success of these product developments, Ignify eCommerce has currently processed over $10 billion in online revenues for retailers across 350 web stores.

In addition, Ignify launched Order Entry for Microsoft Dynamics, a solution that provides customers with the ability to do phone and catalog orders through a web interface. The Order Entry solution is tablet optimized and allows for highly efficient order entry with a Microsoft Excel grid like format. Overall, this system provides a rich set of features for salespersons and customer service representatives to quickly and easily create new orders, view order history for a customer, and edit or update orders.

As a testament to its commitment to customer learning, Ignify has invested in building a Microsoft Dynamics Experience Center in its Downtown Long Beach office that brings together a complete solution in an environment that allows customers to try them out.

For example, the Experience Center has a tablet Point-of-Sale running Microsoft Dynamics AX for Retail with a touch screen where orders can be entered, multiple eCommerce stores that are integrated with Microsoft Dynamics AX, and a deployment of Microsoft Dynamics CRM that displays a 360-degree view of customer behavior. This unique environment allows customer to explore the Microsoft Dynamics and Ignify eCommerce technologies, and enables them to educate themselves in transforming their business.

Congratulations again to all the Ignify team members who made this award possible. We look forward to continuing our focus on creating business software solutions that improve business productivity, and providing our customers with the best possible service.

Ashley Harbaugh is a Product Marketing Specialist at Ignify. Ignify is a technology provider of CRM, eCommerce and ERP, software solutions to businesses and public sector organizations. Ignify has been included as the fastest growing business in North America for 5 years in a row by Deloitte, Inc Magazine and Entrepreneur Magazine and ranked as one of 100 most innovative companies in the world in the Red Herring Global 100 in 2011.

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