Home > Order Entry > Speed Up Order Capture with Order Entry for Microsoft Dynamics

Speed Up Order Capture with Order Entry for Microsoft Dynamics

Some time back we wrote about how Ignify’s Order Entry solution allows you to place an order in just 10 clicks. But we are excited to share that we have streamlined the order placement process even further, giving your customers a fast and easy checkout experience with a minimal number of clicks.

Let’s see how this magic works.

Given below is the sequence of events that comprise placing an order, from the first step of clicking to place a new order, to the last step of receiving an order confirmation. Not only does the Order Entry solution make things simpler, it also allows the customer the satisfaction of complete control over his order placement procedure.

A registered user clicks on the ‘Quick Order Entry’ link in his self-service ‘My Account’. This launches the Quick Order Entry form. Merchants have an option to bring the link to the homepage of the web store for even greater visibility and ease of navigation.

Quick Order Entry

Enter the search criteria or click on the ‘Quick Order List’ to populate the order with the line items. The Quick Order list is created by the customer or the sales rep on behalf of the customer, and is handy when the customer (particularly of a B2B store) wants to reorder specific items repeatedly. Customers and sales reps can use each other’s ‘Quick Order Lists’ to place orders.

Quick Order Lists

Clicking on ‘Continue Checkout’ opens an editable shipping details section populated with the stored shipping details and preferences of the customer, which naturally saves the customer valuable time by not making him manually enter that information.

Continue Checkout

Clicking on ‘Continue Checkout’ launches the payment section populated with the customer’s credit card details and billing address. The customer enters only his credit card security code here.

credit card details and billing address

Click on ‘Place Order’ and you are done! The order is submitted for processing and the customer receives a confirmation of the order placed.

confirmation of the order placed

A customer may also redeem any reward points or apply any coupon codes to his order as well.

The sales rep can also place a ‘Quick Order’ for a customer through the Manager Panel by selecting a ‘Quick Order List’ that populates the order with line items as specified in the list. This reduces the number of clicks required to place an order, eliminating the need to choose line items individually through the SKU lookup mentioned here in click 6.

For today’s online shopper, the overall speed of shopping from order placement to delivery is very important, and implementing this quick order entry solution could earn you long-term loyal customers.

Manasi Kulkarni is a Product Marketer at Ignify. Ignify is a technology provider of ERP, CRM, and eCommerce software solutions to businesses and public sector organizations. Ignify has been included as the fastest growing business in North America for 5 years in a row by Deloitte, Inc Magazine and Entrepreneur Magazine and ranked as one of 100 most innovative companies in the world in the Red Herring Global 100 in 2011.

  1. No comments yet.
  1. No trackbacks yet.