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	<title>ERP, CRM and eCommerce Blog &#187; Dynamics CRM</title>
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	<link>http://blog.ignify.com</link>
	<description>Ignify Blog on Business Solutions</description>
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		<title>Make Your Business the Standard for Customer Service Excellence with Microsoft Dynamics CRM</title>
		<link>http://blog.ignify.com/2012/02/05/make-your-business-the-standard-for-customer-service-excellence-with-microsoft-dynamics-crm/</link>
		<comments>http://blog.ignify.com/2012/02/05/make-your-business-the-standard-for-customer-service-excellence-with-microsoft-dynamics-crm/#comments</comments>
		<pubDate>Mon, 06 Feb 2012 06:17:34 +0000</pubDate>
		<dc:creator>Ashley Harbaugh</dc:creator>
				<category><![CDATA[Dynamics CRM]]></category>
		<category><![CDATA[CRM for Case Management]]></category>
		<category><![CDATA[CRM for Incident Management]]></category>
		<category><![CDATA[Dynamics CRM Customer Service Management]]></category>

		<guid isPermaLink="false">http://blog.ignify.com/?p=2084</guid>
		<description><![CDATA[Customer service horror stories &#8211; I have them, you have them, and I&#8217;m pretty sure any other person you ask off the street has one. There are the never-ending calls on hold, the representatives who don&#8217;t have a clue about either the product you purchased or your order history, and the ever-present feeling that you&#8217;re [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Platinum-Level Customer Service with Ignify’s Bank and Credit Union Customer Management Solution</title>
		<link>http://blog.ignify.com/2012/01/11/platinum-level-customer-service-with-ignify%e2%80%99s-bank-and-credit-union-customer-management-solution/</link>
		<comments>http://blog.ignify.com/2012/01/11/platinum-level-customer-service-with-ignify%e2%80%99s-bank-and-credit-union-customer-management-solution/#comments</comments>
		<pubDate>Wed, 11 Jan 2012 10:42:21 +0000</pubDate>
		<dc:creator>Ashley Harbaugh</dc:creator>
				<category><![CDATA[Dynamics CRM]]></category>
		<category><![CDATA[Banking CRM]]></category>
		<category><![CDATA[Credit Union Customer Relationship Management]]></category>
		<category><![CDATA[Financial Services CRM]]></category>

		<guid isPermaLink="false">http://blog.ignify.com/?p=2025</guid>
		<description><![CDATA[What has been one of the single-most defining issues of the American culture these past few years? The one thing that has affected virtually every facet of the American populace, from high-powered corporations right down to the single American individual? What is still the main topic of politicians and pundits, who make authoritative declarations on [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Analyze up to 100 million rows of data from ERP and CRM using PowerPivot for Excel</title>
		<link>http://blog.ignify.com/2012/01/06/analyze-up-to-100-million-rows-of-data-from-erp-and-crm-using-powerpivot-for-excel/</link>
		<comments>http://blog.ignify.com/2012/01/06/analyze-up-to-100-million-rows-of-data-from-erp-and-crm-using-powerpivot-for-excel/#comments</comments>
		<pubDate>Fri, 06 Jan 2012 13:50:49 +0000</pubDate>
		<dc:creator>Abi Shende</dc:creator>
				<category><![CDATA[Dynamics CRM]]></category>
		<category><![CDATA[ERP]]></category>
		<category><![CDATA[Data Analysis in CRM]]></category>
		<category><![CDATA[Data Analysis in ERP]]></category>
		<category><![CDATA[PowerPivot for Excel]]></category>

		<guid isPermaLink="false">http://blog.ignify.com/?p=2007</guid>
		<description><![CDATA[Companies often have valuable operational and financial data stored in multiple systems and have to create reports by combining this data. For example, a retailer may have customer demographic data such as customer location, gender, employment status and home ownership stored in Dynamics CRM, and sales data stored in ERP such as Dynamics AX or [...]]]></description>
		<wfw:commentRss>http://blog.ignify.com/2012/01/06/analyze-up-to-100-million-rows-of-data-from-erp-and-crm-using-powerpivot-for-excel/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Powerful Social Collaboration and Organizational Chatter with Activity Feeds in Microsoft Dynamics CRM</title>
		<link>http://blog.ignify.com/2011/12/14/powerful-social-collaboration-and-organizational-chatter-with-activity-feeds-in-microsoft-dynamics-crm/</link>
		<comments>http://blog.ignify.com/2011/12/14/powerful-social-collaboration-and-organizational-chatter-with-activity-feeds-in-microsoft-dynamics-crm/#comments</comments>
		<pubDate>Wed, 14 Dec 2011 18:02:58 +0000</pubDate>
		<dc:creator>Sandeep Walia</dc:creator>
				<category><![CDATA[CEO]]></category>
		<category><![CDATA[Dynamics CRM]]></category>
		<category><![CDATA[CRM Social Collaboration]]></category>
		<category><![CDATA[Dynamics CRM Activity Feeds]]></category>
		<category><![CDATA[Dynamics CRM Chatter]]></category>

		<guid isPermaLink="false">http://blog.ignify.com/?p=1998</guid>
		<description><![CDATA[The newly released Activity Feeds in Microsoft Dynamics CRM allow you to stay up to date with what&#8217;s important and keep others informed. Activity Feeds is your Social network within your organization. The Activity Feeds are available in the workspace in Microsoft Dynamics CRM. Activity Feeds within Microsoft Dynamics CRM improve Social Collaboration within the [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>CRM Buyers Guide Released by Technology Evaluation Centers features Microsoft Dynamics CRM</title>
		<link>http://blog.ignify.com/2011/11/22/crm-buyers-guide-released-by-technology-evaluation-centers-features-microsoft-dynamics-crm/</link>
		<comments>http://blog.ignify.com/2011/11/22/crm-buyers-guide-released-by-technology-evaluation-centers-features-microsoft-dynamics-crm/#comments</comments>
		<pubDate>Tue, 22 Nov 2011 17:43:12 +0000</pubDate>
		<dc:creator>Bhavesh Ashani</dc:creator>
				<category><![CDATA[Dynamics CRM]]></category>
		<category><![CDATA[CRM Buyers Guide]]></category>
		<category><![CDATA[CRM Systems Evaluation]]></category>

		<guid isPermaLink="false">http://blog.ignify.com/?p=1980</guid>
		<description><![CDATA[The Technology Evaluation Center (TEC) released its annual CRM buyers guide: Innovations in CRM. Microsoft Dynamics CRM is featured prominently in the guide in three case studies. One of the case studies is an Ignify Customer &#8211; Associated Foreign Exchange (AFEX). The guide highlights Microsoft Dynamics CRM&#8217;s differentiators such as offline access, integration to Outlook, [...]]]></description>
		<wfw:commentRss>http://blog.ignify.com/2011/11/22/crm-buyers-guide-released-by-technology-evaluation-centers-features-microsoft-dynamics-crm/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Dynamic Reports with Microsoft Dynamics CRM with Pivot Tables</title>
		<link>http://blog.ignify.com/2011/09/09/dynamic-reports-with-microsoft-dynamics-crm-with-pivot-tables/</link>
		<comments>http://blog.ignify.com/2011/09/09/dynamic-reports-with-microsoft-dynamics-crm-with-pivot-tables/#comments</comments>
		<pubDate>Fri, 09 Sep 2011 10:03:15 +0000</pubDate>
		<dc:creator>Abi Shende</dc:creator>
				<category><![CDATA[Dynamics CRM]]></category>
		<category><![CDATA[Pivot Tables with Microsoft CRM]]></category>
		<category><![CDATA[Reporting with Dynamics CRM]]></category>

		<guid isPermaLink="false">http://blog.ignify.com/?p=1940</guid>
		<description><![CDATA[Microsoft Dynamics CRM 2011 provides native capability to allow you to export any screen or view into Excel. That export can be a static file with just the data on the screen as a snapshot or as a Dynamic export in the form of an Excel Pivot Table. You have an option to select the [...]]]></description>
		<wfw:commentRss>http://blog.ignify.com/2011/09/09/dynamic-reports-with-microsoft-dynamics-crm-with-pivot-tables/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Improve Market Segmentation and Customer Profiling with Dynamic Marketing Lists in Microsoft Dynamics CRM 2011</title>
		<link>http://blog.ignify.com/2011/08/29/improve-market-segmentation-and-customer-profiling-with-dynamic-marketing-lists-in-microsoft-dynamics-crm-2011/</link>
		<comments>http://blog.ignify.com/2011/08/29/improve-market-segmentation-and-customer-profiling-with-dynamic-marketing-lists-in-microsoft-dynamics-crm-2011/#comments</comments>
		<pubDate>Mon, 29 Aug 2011 18:11:47 +0000</pubDate>
		<dc:creator>Sandeep Walia</dc:creator>
				<category><![CDATA[CEO]]></category>
		<category><![CDATA[Dynamics CRM]]></category>
		<category><![CDATA[Customer Profiling in Dynamics CRM 2011]]></category>
		<category><![CDATA[Dynamic Marketing Lists CRM 2011]]></category>
		<category><![CDATA[Market Segmentation in Dynamics CRM]]></category>

		<guid isPermaLink="false">http://blog.ignify.com/?p=1921</guid>
		<description><![CDATA[A CRM solution is only as powerful as the quality of the data in it. More often than not, the weakest link for a marketer is the data and the lack of rich customer profiles in it. Having rich customer profiles and good customer segmentation allows you to tailor marketing efforts to individuals thus increasing [...]]]></description>
		<wfw:commentRss>http://blog.ignify.com/2011/08/29/improve-market-segmentation-and-customer-profiling-with-dynamic-marketing-lists-in-microsoft-dynamics-crm-2011/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>CRM Systems increase sales – breaking the myth</title>
		<link>http://blog.ignify.com/2011/03/01/crm-systems-increase-sales-%e2%80%93-breaking-the-myth-2/</link>
		<comments>http://blog.ignify.com/2011/03/01/crm-systems-increase-sales-%e2%80%93-breaking-the-myth-2/#comments</comments>
		<pubDate>Tue, 01 Mar 2011 09:21:51 +0000</pubDate>
		<dc:creator>Sandeep Walia</dc:creator>
				<category><![CDATA[CEO]]></category>
		<category><![CDATA[Dynamics CRM]]></category>
		<category><![CDATA[CRM Best Practices]]></category>

		<guid isPermaLink="false">http://blog.ignify.com/?p=1763</guid>
		<description><![CDATA[We spent time studying and analyzing over 100 businesses that had implemented CRM in the last 12 months and how their results had changed. Our first observation was that most CRM implementations did nothing for customer experience and did nothing for sales. Ouch! For someone who sells CRM systems &#8211; this was damning. We investigated [...]]]></description>
		<wfw:commentRss>http://blog.ignify.com/2011/03/01/crm-systems-increase-sales-%e2%80%93-breaking-the-myth-2/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Connector for Microsoft Dynamics ERP and CRM integration available now</title>
		<link>http://blog.ignify.com/2011/02/07/connector-for-microsoft-dynamics-erp-and-crm-integration-available-now/</link>
		<comments>http://blog.ignify.com/2011/02/07/connector-for-microsoft-dynamics-erp-and-crm-integration-available-now/#comments</comments>
		<pubDate>Mon, 07 Feb 2011 20:29:13 +0000</pubDate>
		<dc:creator>Sandeep Walia</dc:creator>
				<category><![CDATA[CEO]]></category>
		<category><![CDATA[Dynamics CRM]]></category>
		<category><![CDATA[Connector for Microsoft Dynamics CRM and ERP]]></category>
		<category><![CDATA[CRM and ERP Integration]]></category>

		<guid isPermaLink="false">http://blog.ignify.com/?p=1630</guid>
		<description><![CDATA[I&#8217;m very pleased to see that the standard out of the box Connector for Microsoft Dynamics ERP and Microsoft Dynamics CRM is available. The connector integrates Microsoft Dynamics CRM 4.0 or 2011 with Microsoft Dynamics AX , Microsoft Dynamics GP and Microsoft Dynamics NAV. The connector provides out of the box bi-directional integration between the [...]]]></description>
		<wfw:commentRss>http://blog.ignify.com/2011/02/07/connector-for-microsoft-dynamics-erp-and-crm-integration-available-now/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Microsoft Dynamics CRM 2011 Released</title>
		<link>http://blog.ignify.com/2010/09/09/microsoft-dynamics-crm-2011-released/</link>
		<comments>http://blog.ignify.com/2010/09/09/microsoft-dynamics-crm-2011-released/#comments</comments>
		<pubDate>Thu, 09 Sep 2010 21:42:26 +0000</pubDate>
		<dc:creator>Sandeep Walia</dc:creator>
				<category><![CDATA[CEO]]></category>
		<category><![CDATA[Dynamics CRM]]></category>
		<category><![CDATA[Microsoft Dynamics CRM 2011 release]]></category>
		<category><![CDATA[Microsoft Dynamics CRM 2011 review]]></category>

		<guid isPermaLink="false">http://blog.ignify.com/?p=1493</guid>
		<description><![CDATA[Microsoft has released the much awaited Microsoft Dynamics CRM 2011 in beta today. Having seen early previews of the product &#8211; I am very excited about this release. Dynamics CRM 4.0 was a huge leap forward to provide enterprise scalability, performance and a true multi-tenant architecture. Microsoft Dynamics CRM 2011 takes that release and builds [...]]]></description>
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		<slash:comments>0</slash:comments>
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