Ignify Customers Receive Top Awards at Microsoft Convergence 2014

March 11th, 2014 No comments

The team at Ignify survived our nonstop work to coordinate and prepare for the events surrounding the Mecca of all things Microsoft Dynamics: Convergence 2014. Wednesday’s Microsoft Dynamics Customer Excellence Awards Luncheon allowed the team to wind down and celebrate our clients’ successes using Microsoft Dynamics over food and drink. Two of Ignify’s clients, Asurion and Rapiscan Systems, received top awards at the luncheon.

The 2014 Customer Excellence Awards, which are presented in 17 categories, recognize and celebrate Microsoft Dynamics customers that have achieved notable accomplishments using their Microsoft Dynamics solutions.

Asurion, the global leader in technology protection, won the Productivity Award in Customer Care for its use of Microsoft Dynamics CRM. Asurion provides premier support that enables users to fully utilize their digital devices and products; applications to protect privacy and provide security; and rapid replacement of lost, stolen, damaged, or malfunctioning devices. Asurion supports the top wireless companies, retailers and service providers, enabling those companies to focus on their core businesses.

Microsoft Dynamics CRM provided a much-needed interface for Asurion to manage its customers and claims. The completely configurable, multi-client, multi-lingual service dashboards for administrators and supervisors organize data to track the progress of handling service claims and quickly drill down into pertinent data. Managers can drill down and view relevant data easily using claims processing data, business rules, and customizable dashboards.

Asurion honored on-stage at the Microsoft Dynamics Customer Excellence Awards at Convergence 2014

Asurion honored on-stage at the Microsoft Dynamics Customer Excellence Awards at Convergence 2014.

A division of OSI Systems, Rapiscan Systems is the world’s leading security screening provider, manufacturing and providing state-of-the-art security equipment and systems designed for checkpoints, cargo, vehicle, baggage, parcel, and air cargo security inspection.

Dedicated to developing customer solutions that serve to lead the way to a safer and healthier world, OSI Systems follows a common IT strategy for the company’s three independently operated divisions. With the rapid business growth and global expansion that the company was experiencing, OSI Systems required a CRM system that could better organize and consolidate customer information, as well as provide a comprehensive view of sales data.

Microsoft Dynamics CRM’s platform flexibility provides OSI Systems and its subsidiaries with a fully connected and integrated sales, marketing and customer service tool, enabling team members to more quickly and efficiently access and act on crucial data.

Rapiscan Systems, a division of OSI Systems, honored on-stage at the Microsoft Dynamics Customer Excellence Awards at Convergence 2014

Rapiscan Systems, a division of OSI Systems, honored on-stage at the Microsoft Dynamics Customer Excellence Awards at Convergence 2014.

We congratulate our customers on these remarkable business achievements, and we look forward to Convergence 2015!

Brianne Schaer is an Assistant Copywriter at Ignify. Ignify is a technology provider of CRM, eCommerce, ERP, and Point of Sale software solutions to organizations. Ignify has won the worldwide Microsoft Partner of the year Award in 2013, 2012 and 2011. Ignify has been included as the fastest growing business in North America for 7 years in a row by Deloitte, Inc Magazine and Entrepreneur Magazine from 2007 to 2013.

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