The Port of Long Beach, which was recently named the world’s Best Green Seaport this month at the 28th annual Asian Freight & Supply Chain Awards, launched a web-based Customer Portal. This secure web application, created in partnership with Ignify, provides customers access to their billing information, vessel calls and related information. The Portal is now available to all Port customers with a valid e-mail address.
Via the internet, the Port’s customers can securely log in and view their vessel calls, invoices, payment history, annual minimums, breakpoints, lease terms and lease documents. Invoices can be reprinted or downloaded into a Microsoft Excel spreadsheet; customers can also pay invoices online using eChecks at no additional cost. The Customer Portal is fully integrated with Microsoft Dynamics AX, which the port uses for its financial management and analytical reporting processes.
Security features were integrated into the application from the start and customers have the option of restricting access by employee to certain types of account information based on security access levels. Most invoice and payment history is available back to October 2011. The Portal reflects the Port of Long Beach’s continued commitment to innovation and its ability to automate transactions that are done manually at most other seaports.
Ignify is pleased to have been a key partner in this engagement by providing the base Customer Portal for Microsoft Dynamics product as well as implementing the PORTS solution on Microsoft Dynamics AX.
Sandeep Walia is the CEO of Ignify. Ignify is a technology provider of ERP, CRM, eCommerce, and Point of Sale software solutions to organizations. Ignify is winner/finalist of the worldwide Microsoft Partner of the Year Award in 2014, 2013, 2012, 2011 and 2010. Ignify has been included as the fastest growing businesses in North America for seven years in a row by Deloitte, Inc Magazine and Entrepreneur Magazine from 2007 to 2013.